Assignee / Family Service Evaluation

 

Date:

*Your name:

Company:

Address:

 

Host City/Country:

Express Relocation Agent/Service provider:

*E-mail:

*Tel. numbers:

Please respond to the following areas using the following scale:

8-7 = Excellent       6-5 = Good       4-3 = Fair       2-1 = Pour       N/A = Not Applicable

DESTINATION SERVICES PROVIDER

Please rate the Express Relocation in the following areas if applicable:

Level of Performance

 

Excellent

Good

Fair

Poor

N/A

 

8

7

6

5

4

3

2

1

 

1. Professionalism

2. Accessibility during normal business hours

3. Responsive to your particular needs

Comments

4. Quality oh the written orientation materials

5. Timeliness in the delivery of the onrientation materials

6. Orientation to the area

7. Knowledge of the host location, housing, schools, etc.

Comments

8. Thoroughness in pre-work on researching rentals options (within housing allowance) prior to your home finding visit

9. Setting up a house hunting itinerary

10. Overview of residencial areas

11. Accompanied viewing of pre-selected properties.

12. Assistence in lease negotiation and coordination.

13. Assistence with utility transfer/connection assistence

14. Inventory/Check in inspection.

Comments

15. Settling-in assistance after the move

16. Explanation of the Ongoing Support Line (if applicable)

17. Post move follow up calls

Comments

18. Overall stisfaction of service from Express Relocation

Comments

THANK YOU

*Necessary data